Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
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Ability to exclude certain filters on gauges and not all of them at once
When you add multiple filters to a board, it would be great if you could exclude certain filters from gauges instead of excluding them all

BrightGauge Tab Naming Improvement
If you have a number gauge that has several tabs that are hidden and used to create calculations, the names of the tabs are just displayed as generic names, like "query1_amount_sum" or "calc_metric_1". It's frustrating trying to remember what the tabs are actually for, so you have to "unhide" them to seeing what they actually do.
Can you work on the ability to name the layers as they are displayed along the left side panel (see #2)?

Product Catalog should count all products
I was just informed that when using the Products dataset "Only products updated in the last 24 months will be represented." and "we focus on products that are actively being used. This means that we only include products that are associated with a ticket, agreement, or sales order"
This makes no sense to me. I'm looking to create a snapshot gauge so I can see at a glance how many products I have, and see the same data by category and subcategory, so we can keep the product catalog clean. Since this dataset does not include all the products in the product catalog (not even all the active ones) it would be incomplete.

Gauge search info: Add last used to ID gauges that have not been used in X months.
We have over 30 pages of gauges and 10 people across the organization that are creating gauges (Leadership, Directors, Managers). I can guarantee that there are duplicated gauges and gauges that were created years ago that haven't been used.
I know I can filter by unused as well as last updated but that doesn't give the full picture. It could have been last modified and last used a week ago.
I want to be able to filter based off last maintained AND last used (on a Dashboard/Report/Goal) was 6+ months ago. Having a last used field that would be updated daily would be beneficial.

Access to Quickbooks Data
I was under the impression that I had virtually unlimited access to tables and fields in on-premise applications such as QuickBooks with Brightgauge?? The first attempt at a gauge I attempted was for my retail division... to show daily sales by payment method (Cash, Credit Card, Check, etc.)... no such fields are available.
These limitations are very crippling and disappointing with this otherwise potentially impressive product.
Back to the drawing board with the horrible QB Advanced Reporting Tool, which is similar to PSA Report Writer, which I assume I will also have to use for a lot of what I still need out of PSA as well.... we will see.

Dataset for Datto RMM statistics on Antivirus, Defender, and EDR deployments
The Datto RMM datasource does not currently have any datasets that support reporting on the status of deployed security products/features such as Windows Defender, Antivirus, and Datto EDR. Please consider adding this so we can provide a more complete overview of device compliance other than just Patch Management.

Dataset sync alerts
Hey team, would like to be notified anytime a dataset sync interval is missed

Customer Mapping for Dashboards like Reports
I'd like to be able to create dashboards and share with customers, however relying on a board filter is not good enough to ensure the data is limited to the customer. All it takes is for someone to change the dataset to alter the filters capabilities.
If the option to select the customer for a dashboard was like we do for reports via client mapping, it would be more secure.

Wildcard filtering at the dashboard level in Brightgauge
Please add the ability to use wildcard filters at dashboard level.
CUurrenlty, we can use wildcard filters on gauges, but not on dashboards.
eg: Service Board like %ervice%

Include created_by field in CW Manage Invoice Data dataset
The Invoice Data dataset contains fields like updated_by and adjusted_by, but not created_by, which seems like a big oversight. We need to be able to report on who created invoices, and the workaround we've been given is to create a custom field, which would rely on someone manually setting that every time they create an invoice.
Customer support service by UserEcho