Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
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Show your support for the ideas you like by voting and leaving a comment.
Now get out there and make your voice heard to help BrightGauge grow your company!
Axcient APIs for BrightGauge
Looking to get API access for Axcient in BrightGauge. Axcient currently has connectivity to RMM and Manage but not BrightGauge for reporting. It would be nice to have this added so that it could be easily added to the customer reports.
Add Huntress integration to Bright Gauge
We use Huntress for EDR. It has a lot of data that I'd like to get into a dashboard
Add option to Response Date filter
There currently is not an option for "Weekends Only" in the response_date filter, so therefor, I am requesting this option be added as it would make it easier to create gauges for other half of my team that works afterhours and on the weekends.
Customer Mapping for Dashboards like Reports
I'd like to be able to create dashboards and share with customers, however relying on a board filter is not good enough to ensure the data is limited to the customer. All it takes is for someone to change the dataset to alter the filters capabilities.
If the option to select the customer for a dashboard was like we do for reports via client mapping, it would be more secure.
Gauge level security & User restriction
Currently, the only way to restrict specific gauges is by restricting datasets at the user level and I need the ability to secure gauges and limit to specific users without restricting the data set as the data set in question is used by other members of my team.
The request is
Next Step field in Opportunity Dataset
I would like to request that the "Next Step" field gets added to the Opportunity dataset. It would be great to be able to filter Opportunities by those that have a Next Step added. Example of requested field below:
ConnectWise "Resolution" & "last updated" notes ingestion to BrightGauge
Request to enable the ingestion of the "Resolution" and "Last Updated" notes from ConnectWise into BrightGauge.
ITBoost Integration for BrightGauge
The ITBoost Integration, specifically the knowledge base dataset is not useful.
It would be much more useful if all activities were available to report on like "Add" or "Edit" or "Delete". With this information we can report on the activity of our staff updating our documentation and provide this information via dashboard to our customers.
The only available activity is "Get". This activity is not even selectable individually within ITBoost's activity log inside of the program.
Dataset for Datto RMM statistics on Antivirus, Defender, and EDR deployments
The Datto RMM datasource does not currently have any datasets that support reporting on the status of deployed security products/features such as Windows Defender, Antivirus, and Datto EDR. Please consider adding this so we can provide a more complete overview of device compliance other than just Patch Management.
Customer support service by UserEcho
