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BizRatings API Update needed to include multisite endpoint/ConnectWise Case #02367473 – This datasource is needed to report on CSAT results across multiple locations deployed in BizRatings, current functionality limits BrightGauge reporting to 1 of our locations and isn’t comprehensive

1-2 years ago page numbers were added automatically to the bottom of pdf reports. This is rather annoying to clients who have reports with cover pages, and/or table of contents. It's possible clients also combine reports outside of Brightgauge. It looks silly.

Request:

1 - Make page numbers optional yes/no (easy)

2 - Make the page the numbering starts on optional, e.g., start counting on page 2 or three if you have a cover letter and a table of contents (harder)

We use Huntress for EDR. It has a lot of data that I'd like to get into a dashboard

Currently there is no way to report on Datto M365 Backups, including company name, users being backed up, users not being backed up, last success etc. This lives in the same ecosystem as BCDR devices which your Datto rest API pulls from. Its a huge importance for clients to know if their backups are working.

None of the native datasets for Auvik include the client name (called Organization Name in Auvik). The only field remotely useful for identifying which client something belongs to is "domain_prefix", but this only works reliably for single-site deployments. Auvik’s documented best practice is to always use multi-site, even if the client currently only has one location. The reasoning is that it is easier to add new sites later than to restructure an existing environment from single-site to multi-site.

In a multi-site setup in Auvik, each site under an organization has a unique domain_prefix, which is often an identifier for the site itself, not the parent company. As a result, none of the data available in BrightGauge from Auvik can be intuitively traced back to a specific client. While a human could manually investigate and piece it together, that defeats the purpose; the information should be available so we don't have to manually investigate.

Without an Organization Name field in BrightGauge, this effectively renders the entire Auvik datasource useless for dashboards, reporting, or any scalable metric tracking.

A way to add in Brightguage datasets a "Is_Active" for device availability dataset , OR, a way to exclude machines that have been marked as suspended alerts in RMM.

Either way, it removes machines I no longer desire to see in my server down report, but still maintains my ability to connect to the machines should anything weird ever go down with those servers. (hey, it happens).

The new "Custom Fields" datasets have been introduced as EA/beta.

I have two custom fields that I want to track and report on: APC UPS model name and serial number
I want to have a table of Company, Site, Endpoint, Model name, and Serial number (sorted by the first 4 fields).
None of the offered designs in BG seem to be able to accommodate that construct.

The "list" gauge only has one sort field, so I can get the list sorted by Company, but not the rest.  As a result the data view is extremely skewed with information appearing out of order.

Please provide multiple levels of sort!

I would like the ability to create a gauge to filter in all members skills & cerifications on their member page from CW PSA. It would be great if this could be added as a field to the Member dataset.