Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
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Show your support for the ideas you like by voting and leaving a comment.
Now get out there and make your voice heard to help BrightGauge grow your company!
Datto backups on all their backup solutions
Datto data is limited to BCDR devices. We need to report on it all and EDR status etc.
Need a way to report on canceled agreements
The Agreements and Agreement Additions List datasets do not currently report on canceled agreements. I need a way to report on what agreements have been canceled over the last X days so I can report on churn. This is important and seems like it should be a pretty standard feature of the software. Please get this ability added.
Export Client Contacts
Would love the ability to export client data (email address and client name) for usage in my email marketing to Key Account Contacts that receive our monthly account review reports.
N-Central last logged in user info
Submitting a request for last logged in user information from N-Central as per ticket #02296585 and #02808073
We need this information for monthly reporting to inform customer of redundant devices so they aren't being billed for devices in use.
Opportunity - Products tab - Bill Status
The API currently does not show anywhere in the Opportunity or Products APIs if a product on a Won opportunity was billed or not.
I'd like to be able to build a gauge showing any products have not had an agreement set up for them yet. This would help us ensure we're not missing anything on the billing side.
I had asked BG support to add this to a dataset but since it's not in the API, it's not available.
Agreement recap carryover expiry date
Additionally, there is no ongoing reporting of what cumulative value has been "expired" while positive (so we can see, how much of these agreements expire unutilized)
Thanks
Covalance Field Effect
We use Covalence Field Effect for our clients and would like to have an integration into Brightgauge so that we can provide customized QBR reports for our clients.
Integrate ThreatMate with BrightGuage
Please integrate ThreatMate with BrightGuage for dashboards and reports. So that we can use the dashboard for ThreatMate to consolidate all the data into a single screen, making everything visible on one page, as a live dashboard.
Add Medium as a Measure
Please add "Medium" as a selectable measure in the gauge builder. This
would enhance our ability to analyze, and visualize data where "Medium" would be a relevant metric.
Customer support service by UserEcho
