Welcome to the BrightGauge Enhancement Forums

It would be great to report on 'Est. Time Cost' and 'Est. Time Revenue' within the ' Project Phase and Tickets' dataset. This will assist with reporting when looking at actual time spend on a project.

Brightgauge support aren't able to pull through the Site at this stage as they're "not accounting for an endpoint in our API calls that would correlate to the Site". Support has suggested that I create a partner request for this to compliment their own feature request.

I would like to pull more than 300 chars, ideally 1,000, from Time Entry notes. This is because we want to pull specific time entry notes into customer facing reports being generated from BrightGauge, as this saves us a lot of time adding the text manually into reports. 

I have been told that BG is not limiting the chars and it is the PSA API, however I figured worth raising on here because the direct impact of this is data coming into BG. 

It would make a lot of my gauges easier if there was a design option to use specific variables without having to manually adjust numbers every time certain things change. For example:  %customers% would be the total number of customers and %endpoints% would be the total number of endpoints.  Even just letting me define a value for %placeholder% so I only need to make one change would be very useful. 

NinjaOne API exposes all information needed to make a parity datasets that present the same information as Automate. 

Please use the relevant NinjaOne endpoints to pull all device information:

• /v2/devices-detailed

In particular, I'm at least looking for memory statistics, which don't exist in any NinjaOne dataset.

Currently it is SO painful to do this.

You cannot see the uploaded image from the selection so if you have more than 10 images stored....good luck finding the one you need.

Also and most frustrating is trying to scale an image so it does not crop too much or too little.

It is a battle of trying to manipulate a poor interface to get it to render right...And each time you try, you need to create a report, then try again etc.

Painful!

There are no datasets available with the Xero data source that has the budget information entered into Xero.  We are wanting to create gauges that track revenues and costs against our budget. 

Would like to be able to create gauges for skills/skill category and query the member records based on those skills. This should make it easier for performance reviewing and dispatching. We should be able to query on when a skill was last updated, the previous level, and new level, when skills are added to member records, and also be able to tie those to goals in BG. If we could drill down through category to see what member have skills in each category, it would actually make that data worth something. 

I often email clients account invoice/payment statements - sometimes I like to send these from an alternative email addresses so I can track bad payer communications etc.  

There's no way to download the PDF which is sent out! 

This should be something I can generate and send from within Connectwise if required so that all the email logs are together. 

There is a PDF generated, as it can be sent out, but the only work around is to send it to myself and download from there - crackers. 

I would like to see a gauge that can tell whether a new piece of software has been installed? The existing gauge will only tell us whether the package has been installed/updaed. It would be helpful for us as MSP's to be able to look at newly installed pieces of software from the last week or month to determine if something was installed maliciously or unintentionally. We could then send this report to our client for review without having to wade through all of the other software updates that may have occurred.